The following will help you to achieve the best results each time you go to make a coffee.
Make sure your reservoir is sufficiently topped up. You will need enough water to prime the system.
When the machine is cold rinse the system by flushing the machine without placing a capsule. This will clean the machine of old coffee residue and ensures the right - and a constant water temperature.
Regular cleaning / decalcifing is needed although pending on the water used. In some regions / countries the water contains a high amount of calcium.
Preferable you should pre-heat your glass or cup.
After pre-heating place the capsule in the machine.
Press the desired button in support of an Espresso or Lungo.